Data protection policy

  Data protection policy​ 

Data protection according to GDPR

This Data Protection Policy is aimed at informing the users of this website about the type, scope and purpose of collecting and using personal data by the website operator D.O.G. GmbH. You can find the definitions of the used terms (e.g. “personal data” or “processing”) in Article 4, GDPR.

Data processing managed by

D.O.G. Dokumentation ohne Grenzen GmbH
Neue Ramtelstr. 12
71229 Leonberg


Data processing controller

connexo GmbH
Postfach 1213
D-71294 Heimsheim

Forwarding data to third parties

Your personal data are not forwarded to third parties for purposes other than those stated below:
Where this is necessary in accordance with Article 6(1), Sentence 1, Letter b, GDPR, to execute your contract, and you have stated your professional address to us, correspondence may be maintained with your employer.
The third party may use the forwarded data exclusively for the stated purposes.


Affected rights

You have the right,

  • In accordance with Article 7(3), GDPR, to withdraw your consent previously granted to us at any time. This means that we will no longer continue to process data, based on such consent, for the future.
  • In accordance with Article 15, GDPR, to request information about your personal data that we process. You can, in particular, request information about the processing purposes; category of the personal data; categories of recipients to whom your data have been or shall be disclosed; planned storage period; existence of a right to rectification, erasure, restriction of processing or the right to object; existence of a right to lodge a complaint; origin of your data, provided these have not been collected by us, and the existence of automatic decision-making, including profiling and, where applicable, significant information about individual details in that respect.
  • In accordance with Section 16, GDPR, you may request rectification, without delay, of incorrect personal data or the completion of your incomplete personal data stored by us;
  • In accordance with Article 17, GDPR, to request erasure of your personal data stored by us provided the processing is not required to exercise the right of freedom of expression and information, honour a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • In accordance with Article 18, GDPR, to request restriction of the processing of your personal data provided you contest the accuracy of the data, the processing is unlawful, but you reject erasure of such data and we no longer require the data but you require such data for the establishment, exercise or defence of legal claims, or in accordance with Article 21, GDPR, you have lodged an objection against the processing;
  • In accordance with Article 20 GDPR, to receive the personal data concerning you, which you have made available to us, in a structured, commonly used and machine-readable format, or request forwarding to another controller, and
  • In accordance with Article 77, GDPR, to lodge a complaint with a supervisory authority. Normally, in this respect you can contact the supervisory authority for your customary place of residence or workplace or our principal place of business.


For what period are your data stored?

We process and store your personal data as long as you are authorised to represent the respective legal person in dealings with us. If the data are no longer required to honour contractual or statutory obligations, they are normally erased unless the, limited, further-processing of such data is necessary in the following cases:

  • Honouring commercial and tax law storage periods: the German Commercial Code and the German Tax Code are cited as examples. The periods specified therein for storage or documentation range between two and ten years.
  • Maintaining evidence as part of the limitation period requirements. In accordance with Sections 195 et seq. of the German Civil Code (BGB), these limitation periods may run to 30 years, whereby the normal limitation period is three years.


Erasing data

Insofar as your wish does not conflict with a statutory obligation to store data (e.g. data retention), you shall be entitled to the erasure of your data. The data we store shall be erased if they are no longer required for the intended use, and statutory storage periods do not apply. If data cannot be erased because the data are required for permissible statutory purposes, the processing of such data shall be restricted. In such a case the data shall be blocked and not processed for other purposes.

Data recording when visiting our website

If you do not register for our website, we shall collect the following data that are forwarded by the browser to our server.

  • IP address
  • Date and time of the access
  • Used browser
  • Used operating system

The data shall not be forwarded to third parties.

Special functions of the website

Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. In the following, we explain what happens with this data:

Contact form

What personal data is collected and to what extent is it processed?
The data you entered into our contact forms.

Duration of retention
After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

Purpose of data processing 
We will use the data recorded via our contact form or contact forms only for processing the specific contact request received through the contact form. Please note that in order to fulfill your contact request, we may also send you e-mails to the address provided. The purpose of this is so that you can receive confirmation from us that your request has been correctly forwarded to us. However, the sending of this confirmation e-mail is not obligatory for us and is only for your information.

Legal basis for the processing of personal data
Art. 6 Para. 1.a GDPR (consent through unambiguous confirming action or behavior).

Necessity of providing personal data
The use of the contact forms is on a voluntary basis and is neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our site. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information of the contact form, you will either not be able to send the request or unfortunately we will not be able to process your request.

Revocation and deletion options
The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this data protection declaration.

Use of Cookies

We use so-called Cookies on various pages to make a visit to our website appealing, and facilitate the use of certain functions. These are small text files that are stored on your device. Some of the Cookies we use are erased at the end of the browser session, i.e. once you close your browser (so-called session Cookies). Other cookies remain on your device and enable us to once again identify your browser during the next visit (persistent Cookies). You can set your browser so that you are informed of the setting of Cookies, and decide on accepting them on an individual case basis or exclude the acceptance of Cookies for certain cases or generally. If you do not agree with our use of cookies, you have the option to change settings via the cookie banner. The functionality of our website may be restricted in the case of not accepting Cookies.


Web analysis using Matomo (formerly Piwik)

Scope of personal data processing
We use the software “Matomo” ( on this website, a service from the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. The software saves a cookie (a text file) onto your computer, with which your browser can be recognized. If subpages of our website are accessed, the following data is stored:
  • the IP address of the user, shortened by the last two bytes (anonymized)
  • the sub-page accessed and the time of access
  • the page from which the user came to our website (referrer)
  • which browser with which plugins, which operating system and which screen resolution is used
  • the time spent on the website
  • the pages that are accessed from the accessed sub-page
The data collected with Matomo is stored on our own servers. It is not passed on to third parties.
Legal basis

The legal basis on which we process personal data using Matomo is Art. 6 Para. 1.f of the GDPR.

Purpose of data processing

We need the data to analyze the surfing behavior of users and to obtain information about the use of individual components of the website. This enables us to continuously optimize the website and its user-friendliness. These purposes are the basis of our legitimate interest according to Art. 6 Para. 1.f  GDPR. By anonymizing the IP address, we take into account the interest of users in the protection of personal data. The data will never be used to personally identify the user of the website and will not be merged with other data.
Duration of retention
The data is deleted when it is no longer needed for our purposes.
Objection options
You can object to the recording of data in the manner described above in three different ways:
1. You can completely disable the storage of cookies in your browser. However, this means that you may no longer be able to use some functions of our website that require identification (shopping cart, orders, personal settings, etc.).
2. You can activate the “Do-not-Track” setting in your browser. Our Matomo system is configured to respect this setting.
3. You can create a so-called opt-out cookie with a mouse click below, which is valid for two years. It has the effect that Matomo will not register your further visits. Note, however, that the opt-out cookie will be deleted if you delete all cookies.


Server log files

D.O.G. GmbH automatically collects and saves information in server log files that your browser automatically forwards to us. Those are: browser type and browser version, used operating system, referrer URL, host name of the accessing computer and the time of the server enquiry.



Right to object

Insofar as your personal data are processed on the basis of justified interests in accordance with Article 6(1), Sentence 1, Letter f, GDPR, you have the right, in accordance with Article 21, GDPR, to object to the processing of your personal data provided reasons apply in that respect that arise from your personal situation. If you wish to exercise your right to object, please contact us directly via the contact data in our imprint.

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